FAQs

Austrong is the brand of Austrong Group Joint Stock Company, founded in 1998. Austrong designs, manufactures and supplies aluminium architectural finishing materials: aluminium ceilings, sun louvers, aluminium façade panels, mineral fiber ceilings and aluminium roofing.

Austrong runs two factories in Hung Yen and Bac Ninh, offices in Hanoi and Ho Chi Minh City, and a network of more than 200 distributors across Vietnam.

Austrong’s quality management system is certified to ISO 9001:2015. Products are tested to Japanese (JIS, including JIS H 4100:2002), European (EN), American (ASTM) and Vietnamese (QCVN) standards.

You can download our Quality Records and Company Profile from the Documentation page.

Austrong operates two factories with a combined area of more than 30,000 m²:

• Hung Yen factory (20,000 m²): roll-formed aluminium ceilings, sun louvers and decorative metal ceilings, with roll-forming, stamping and PE/PVDF coating lines.
• Bac Ninh factory (12,000 m²): architectural aluminium panels and custom fabrication, with CNC laser cutting, CNC punching, press braking and powder coating.

Annual capacity is about 3,000,000 m² of roll-formed ceilings, 600,000 m² of sun louvers and 300,000 m² of architectural aluminium panels.

Austrong has five main product groups:

• Aluminium ceilings
• Sun louvers
• Aluminium façade panels
• Mineral fiber ceilings
• Aluminium roofing

Depending on the product line, Austrong uses PE coating, PVDF coating or powder coating. Colours follow the standard RAL colour chart, which you can download from the Documentation page.

Yes. Our Bac Ninh factory specialises in custom façade panels and components for specific projects: laser-cut patterns, perforation and custom folding. Send your architectural drawings via the Request For Quotation page and our engineers will advise on a production solution.

• Catalogues, company profile, quality records, RAL colour chart, warranty terms and product line documents: on the Documentation page.
• Technical data and AutoCAD drawings for each product: via the technical document and AutoCAD drawing buttons on each product page.

Yes. Send a request from the Contact page and choose Product samples – documents, or call our hotline +84 904 662 600. You can also see samples at the nearest dealer in our Distribution System.

Fill in the form on the Request For Quotation page with your project type, floor area and the products you need. You can attach drawings or photos (PDF, Excel, Word, AutoCAD, images; up to 10 files, 20MB in total) for a more accurate quote.

Prices depend on the product model, material thickness, coating, colour, quantity and project location.

Response and quotation turnaround time is within 24 working hours.

For urgent requests, please call our hotline +84 904 662 600.

Yes. For homes and small projects, Austrong supplies through its dealer network across Vietnam. After you send a request, Austrong will first advise you on products and solutions, then introduce a dealer near you for quotation and installation. Find a dealer on the Distribution System page.

Yes. Both factories are close to major transport routes and seaports, which makes delivery to projects in Vietnam and abroad convenient.

Austrong has a nationwide network of sales and installation dealers. Our technical team provides solution advice, installation guidance and quality supervision when needed. Send a request from the Contact page and choose Installation techniques.

Austrong products carry a two-year warranty from the date of dispatch from the factory, provided they are installed according to Austrong’s technical guidelines. Projects in special environments (outdoors, near the sea, swimming pools, chemical environments…) must be notified in advance so that suitable warranty conditions can be applied.

If you find a defect, notify Austrong or your tier-1 dealer within 7 days. See our Warranty Policy for details.

Yes. Austrong provides its company profile and quality records for tender and acceptance documents. Please state the specific documents you need when you send a quotation request.

Read the requirements and benefits in our Partner Policy, then register via the Contact page and choose Dealership enquiry. Our channel development team will get back to you.

Go to the Distribution System page and choose your province and ward to see dealers, addresses, phone numbers and map locations.

Yes. Austrong supports architects and contractors with technical documents, CAD drawings, material samples, solution advice and quantity take-offs. Send a request on the Request For Quotation page and choose “Architect” or “Contractor / installer” so it reaches the right team.